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Monday, September 18, 2006

Hitachi – Don't Blog Just for the Sake of Blogging!

Over the past few weeks, I've highlighted a few blogs that have succeeded in capturing the elements required for successful blogging – mainly developing content relevant to the customer or stakeholder.

Therefore, I thought I'd venture out to find the epitome of a poorly written blog. Needless to say, my venture was a short one as I quickly stumbled upon Hitachi Data Systems' ill-fated attempt at engaging the public.

As I meandered through Hu Yoshida's blog, what caught my attention right off the bat was the content. Written purely from an executive perspective, I had a difficult time keeping myself awake while reading about Hitachi's new storage widget or Yoshida's traveling experiences in and out of Heathrow Airport. What Mr. Yoshida has failed to do is develop content that is meaningful to the audience. Frankly, I don't know of too many individuals that would be compelled by Yoshida’s traveling experience. (yawn)

Compared to Ford's Bold Moves site, which includes controversial commentary and passionate feedback, Hitachi has developed a site that is bland and uninspiring. My suggestion for Mr. Yoshida would be to drop the Hitachi-centric and personal traveling posts and concentrate on developing content that emotionally engages the audience. In other words, make me laugh, make me cry, or make me angry; just do something to compel me to contribute to contribute to your site. Unless the content improves, you can bet that Yoshida will shut down his blog within the next 12 to 16 months due to lack of interest.

If you're reading this Mr. Yoshida, it would be great if you would contact me because your company has a compelling story and you're on the right track with blogging. I'd love the opportunity to help you take this strategy to the next level by tailoring your content to address the emotions and needs of your target audience.

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Comments:
Have you considered that there may in fact be an audience that finds Yoshida's blog of value? Just because it doesn't appeal to you does not mean that it is not high value. Aren't blogs all about catering to smaller more specialized groups?
 
Great article, I really embrace these opinions, however I suspect that Anonymous is correct.

Hitachi Data Systems, (Who Hu Yoshida is part of) is a subset of the Hitachi Corporation. HDS focuses on offering storage solutions, and it indeed is a small audience that does find the value high.

You can learn more about this audience on this page that lists the bloggers in this industry
http://storagebloggers.pbwiki.com/Data%20Storage%20Bloggers

The majority of the bloggers in this industry are not trying to make the audience 'laugh or cry' but are analyzing and discussing Data Storage.

Sigh, yes, Data Storage IS a dry subject, however a very important one to anyone in the IT field. You’re not the first data storage outsider to have similar observations, so I completely understand your observations.

I'd love for you to reconsider and take a second look as Hu Yoshida is indeed blogging for a very specific purpose and intent.

Best regards,

Jeremiah Owyang, Community Manager at Hitachi Data Systems (and a blogger myself)
 
Anonymous,

I appreciate your feedback, but I disagree. Trust me, you can make a boring topic emotionally engaging if you combine relevancy (Yoshida's blog does have some relevant posts by the way) and personable. Storage is no different from bolts or styrofoam, it effects our society and influences the way we do business. I personally want to know what Hitachi is doing for me, I don't care about Yoshida's airport adventures.

And yes, you are correct about blogs catering to smaller, more specialized groups. But the lack of interaction on a blog the scope of Hitachi should be generating more response.
 
Jeremiah,

Hey man, thanks for your reply. As I've mentioned, I think your company is phenomenal and your technology is something that effects us all. If your audience is only tech, that's great, narrowing your focus will broaden your appeal. Excellent strategy, exactly what I would recommend to my clients.

My question however is the degree of value Mr. Yoshida's blogs are providing to your target audience. Is the content engaging the readers and triggering a response from them?

Truly, if the amount of page views and replies on your blog site are at a satisfactory level, than I have spoken out of place and will change my opinion.
 
Don't think you're being fair. Granted Hu's post on the airport is bizarre, but there is a majority of good content and insight into cutting edge enterprise storage. You picked a minority aspect of his blog to capitalize on.

Ramble is a risk well worth the blog. The fact that Hu's blog is done spontaneously contributes to some chaff, just like conversations. But because of who he is and the circles he travels in we get insight here that we would never hear about if it weren't for his blog.
 
Great comments all around.

Hu's comments on the airport were on a very very important day.

If you do a casual check online you'll find that This was the day of the foiled terrorist attacks.

While not directly related to Data Storage, his blog post served a number of purposes to signal to folks.

Thank you again Erik, it's wonderful to have the perspectives of folks like you looking in to a very niche blogosphere conversation.
 
Jeremiah,

Thanks again for your input. In my opinion, I simply feel there's room for improvement and emotional engagement is an area I believe Mr. Yoshida would be able to capitalize on. However, as a marketer I'm always open to hearing other opinions and eating crow when I'm wrong. On behalf of my clients, I try to be right more often than not ... but I have been known to assume incorrectly on occasion. :)

I will continue to look in on Hitachi's blogs to see what I can learn and compare it against what I find on other blogs. You and Anonymous are welcomed to come back here any time to critique or complement any of our content.

Take care,

Erik
 
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