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Straightforward design, marketing and technical advice for making your Website more efficient and productive.

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Great Branding

January 3rd, 2012

I wanted to share this phenomenal branding video from my friends at Infuze Marketing in Sacramento. While I have to admit I’m biased in my fondness for Infuze Marketing, this truly is one of the best branding videos I’ve ever seen especially considering the relatively small market. Great job Infuze!

Using Conformity to Communicate The Uniquness of Your Company

August 8th, 2011
Baker Tilly Email Design

A great example of the the principles of consistency and conformity is the email template we designed for Baker Tilly. Compare the email design with the graphic identity of their existing Website.

Seth Godin’s blog posts are always profound, but his most recent post Bypassing the Leap is especially relevant to the services we provide. The gist of his post is that most of the time creativity is the act of reinterpreting and reassembling elements that are already well accepted and proven to work.

Effective branding and design services are based from this same perspective. While it may sound contradictory, quality creative products are almost always intentionally designed to conform within well established boundaries.

No matter how unique of graphic identity a corporation has, you’ll find the logo almost always in the upper left and the main site navigation in one of two locations. This is staying within the proven boundaries of usability. When Fortune 500 corporations spend hundreds of thousands of dollars to develop their branding and identity all marketing publications will almost always have identical colors, layout and typeface. This is adhering to the core principle of graphic design—consistency. Corporations conform to the principles of usability and consistency because they know they’re the most effective way to communicate a credible message and the most effective way to persuade their customers to action.

Embracing conformity to communicate uniqueness is really the secret of success when it comes to marketing communication and application design. 

Many small and mid-sized companies don’t get this. Have you ever found a Website through Google that you thought might be a good solution for a need only to have second thoughts when their Website design looked dated, amateur or unclear?  No matter how unique and appealing their solution may be, if their graphic design and usability do not establish unwavering credibility you’re likely to just head back to Google to search for an alternative.

Small and mid-sized companies have a great opportunity to level the playing field against even massive competitors by communicating their unique value message by conforming to already accepted and proven principles.

Does your marketing communication produce credibility or doubt? Ask ten people outside your organization that you can trust to give you honest opinions about their impressions of your Website, emails or other marketing material. If you need an objective professional opinion let us know. The one thing you’ll get is honesty and there’s no obligation. If you do decide for yourself that your identity needs a makeover we provide consulting as well as in-house development and design services. You can call us at 866.770.7967 or through our online form.

Redirecting Users From Links to Old Webpages

January 16th, 2011

Have you just deployed a new Website that includes a significantly different site structure, file names, and/or file extensions?  There are a few basic “housekeeping” tasks that should be performed to insure that indexed pages (in the case of search engines) and bookmarked pages (in the case of users) will not be returned with “Page not found” errors.

301 Redirect

The digital Change of Address Notification

301 redirects are  the best method for telling the world that a previous web page name and/or extension have been replaced by a different page. Think of a 301 redirect like digital equivalent of forwarding your USPS mail when moving to a new physical address.  It instantly forwards an old URL to the newer replacement URL. With a 301 redirect, the server is configured so that when a search engine or user follows a link they have previously bookmarked, the server recognizes that URL as an old page and automatically redirects the user to the new page.  For example we have the following URL set to redirect using this method: http://risingline.com/creative_samples.htm (notice the URL of the actual page you end up on is completely different).

301 Redirets are also useful for creating more descriptive and memorable URLs in marketing campaigns. For example, we found ourselves directing people to a particular page on our Website quite often during phone conversations.  Rather than having to relay the page name with its dash and “.php” extension we just created a shorter 301 redirect; so now we just have to say or type “http://risingline.com/why” instead of  “http://risingline.com/web-sites.php“. This URL is much more effective and memorable for verbal and written communication yet allows us to retain our file name “web-sites” which is more desirable for SEO purposes.

Should you market through Twitter?

May 3rd, 2010

Edison Research just released an insightful report entitled "Twitter Usage in America: 2010".  This report is important because it cuts through the fanatical hype and provides a basis for establishing a rational decision about how much or how little your firm should incorporate such social media channels in your marketing efforts.

Many write ups I’ve read on this report have painted the findings in a negative light, emphasizing that "only" 7% of American’s actually use Twitter.  However, 7% of Americans is 17 million people and as it turns out these people appear to have many favorable characteristics for most businesses. Here are some selected findings from the report about Twitter users:

  • 7% (~17 million) of Americans use Twitter; 41% (~126 million) Americans maintain a Facebook profile.
  • 51% of active Twitter users follow companies, brands or products on social networks.
  • Twitter users are 3 times more apt to follow brands using Twitter than other social networking services.
  • Twitter users have higher than average incomes.
  • 4 out of 10 Twitter users own three or more computers.
  • About 1/2 of Twitter users post updates using Twitter; 70% of these same users post updates on other social networking sites like Facebook.

It’s easy to incorporate Twitter into your marketing plan

When considering if you should incorporate Twitter into your marketing efforts I think of the adage, "If it might help, it’s easy to do and won’t hurt then why not?" For those who are already publishing any sort of news or advertising communication on a regular basis it’s a no-brainer; we can put together a streamlined process so the same message is published to multiple mediums all at once. A typical scenario goes like this:

You provide your newsletter, advertisement to us. We take that message and immediately:

  1. Post on your Website or Blog
  2. Generate an optimized RSS feed that notifies Google and other major search services of your new article
  3. Post on your business’ Facebook page
  4. Tweet through your business’ Twitter account
  5. Format, test and distribute in HTML email to your mailing list using an email marketing service like VerticalResponse or Constant Contact

Feel free to contact me for more information about electronic and social media marketing distribution.

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