General—frequently asked
questions
If you have a question not answered here don't hesitate to ask us.
Who do I contact for help?
Support Contacts available to all clients:
24/7/365 Free Support for
email, hosting,
online file folders,
domain names:
480.624.2500
or visit our online
Help Center
Design, Marketing,
and Site Management
support and
questions:
208.475.3192
or
email us. Note:
If you don't have a
service plan,
services you receive
from us over the
phone beyond the
scope of our
contract may be
billable.
What is RisingLine's no-questions asked money back policy?
Initial payment amount is fully refundable to Client within 30 days of contract signing at the discretion of the client for any reasons, less services performed and expenses incurred by RisingLine on behalf of the Client’s project prior to the date of termination. For full details please see our Terms & Conditions of Service.
How do I enable JavaScript in Internet Explorer 5.x or 6.x?
RisingLine.com like many web sites utilizes JavaScript for a number of interactive functions on our sites. JavaScript is a ubiquitous scripting language used for advanced and interactive features. Some browsers may have JavaScript disabled which will prevent the ability for site components to function.
To enable JavaScript in Microsoft Internet Explorer 5.x or 6.x, perform the following steps:
From the Tools menu, click Internet
Options.
From the Security tab, click Custom
Level.
The Internet icon is highlighted by
default.
Scroll to Java permissions, click to
select High safety.
Click
OK.
Click
OK.
From
the File menu, click Close.
Relaunch
your browser.
Your browser stores many of its
settings. The best way to ensure
changes
to core function settings to take
effect is to close all browser
windows completely, then relaunch
it.
Next page: Site transition process
Top
