I know that many of you have heard my mantra on why advertising is losing effectiveness in our society, but I recently came across a New Yorker article that brought about a new dimension as to why consumers are getting burnt as a result of mass media ads. To be specific, we consumers are the ones paying for the ads we don’t want to see. In fact, a good number of Fortune 500 companies allocate approximately 25% of their budget to advertising. For instance, Proctor and Gamble spent nearly $3,000,000,000 on advertising ~ and that was two years ago. It doesn’t take a rocket scientist to figure out that those costs are passed along to the consumer. So, when you need to cure that scalp itch with some Head and Shoulders, just remember that a quarter of what you’re paying for goes to pay for commercials you don’t want to hear.
So by now you’re probably asking yourself why this blog is relevant to New Media marketing. Therefore I’ll get to the point … if you’re a marketing professional at your firm, think like a consumer and channel your message so as to communicate in a non-intrusive yet informative manner. In the old days, people would gather at the coffee shop to discuss life as well as business; and within their business discussions, they would give recommendations to their
peers over a friendly conversation. This might have cost the consumer a nickel for a cup of joe, but they actually enjoyed the fresh roast much more than having an obnoxious guy with a beard yelling at them through a screen about how some special soap will remove grape juice stains from their grandmother’s afghan. In other words, as a consumer myself, I don’t mind when a friend passes a recommendation along to me because 1) I enjoy my friend’s company, 2) I know my friend isn’t getting paid to provide this information to me, and 3) I myself am not paying for that information.
Furthermore, today’s coffee shop is virtual and the conversations are taking place, you as a marketer need to engage and infiltrate in order to build your brand from an organic level. For example, Apple is a forward-thinking company
that understands this concept of transparent community, so much so that they are willing to invite criticism of their own products. Recently I visited their site to purchase a new power chord for my PowerBook G4, I was pleasantly surprised to gather information – FREE INFORMATION – that wasn’t filtered by Apple that influenced my purchasing decision. I’d encourage you to visit Apple’s Web store to see for yourself:
In conclusion, this New Media marketing revolution must be looked at as a win-win for both consumers and companies because it is not only reducing the communication channel while increasing intimacy, but it is also reducing costs
for companies and bringing about the opportunity to lower pricing for the consumer. The only downside to this movement is that many advertisers will be looking for new careers in the near future.
Articles of Interest: