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design & marketing blog

Straightforward design, marketing and technical advice for making your marketing communiation more effective.

A punctuation habit that destroys your marketing credibility

March 27th, 2017

Today I read a superb article from Inc. Magazine which offers sage advice (and some comic relief) for easily increasing the caliber of business writing. Do you create social media posts, newsletter articles, announcements or advertisements? Take a moment to read Larry Kim’s article on Inc.com for a great strategy to increase the professionalism, credibility and effectiveness of your written marketing communications.

Branding with Authenticity and Emotion

February 8th, 2017

This branding campaign is a great example of taking a cold technical product like a web browser and communicating its potential unique value through emotion. Take a look at how Google uses authenticity and emotion to take a cold product and create a unique and lasting impression of the real benefit of their product.

Here are some other great examples of brilliant emotional marketing for mundane products.

Shampoo and Band-Aids

Seat belts

Chewing gum

One of the most important sales principles is that the purchase decision is based on emotion, not reason. Note that in these examples the actual product is featured little or none.

Logo Size

November 1st, 2016

There is a tendency to want a logo displayed as large as possible in marketing collateral. While it might be tempting to think the bigger the logo the bigger impression you’ll make,  in fact the opposite is true.

Our minds are subconsciously conditioned to give more prestige and credibility to brands the smaller their logo is displayed.  There are always exceptions, but almost all the best known brands display their logo quite small. Especially in certain mediums like Web and Email.

Take a look at almost any Fortune 100 company’s website, here are a few quick examples:

So, if you want your branding to communicate more prestige and credibility, quit trying so hard and tap into the subconscious consensus that smaller logos mean bigger brands.

Search Engine Optimization

October 11th, 2016

Do you want new customers to find your website using search engines?

For website owners this question may trigger a primal response similar to what a drug addict feels when asked if they would like a fix. Yes! Give it to me now!!

It’s a very enticing concept—hire someone to apply special coding to a website and watch it start drawing in new customers. There is a large number of unscrupulous SEO solicitors looking to capitalize on this myth . . you may have seen their spam touting their “proprietary” methods to get your site placed at the top of Google.

This can create a dangerous scenario—a compulsive, sometimes panicked, desire to use the Web to grow a business, and a whole slew of information-age carpetbaggers looking to capitalize on the situation.

The best way to protect yourself from wasting money, and learn how to develop a SEO strategy that really works, is to take some time to understand SEO. It’s not hard to understand and it’s not a secret; Google for example freely shares the criteria they use to index and rank sites.

It’s also important to discard any notion that there is a quick-fix SEO solution out there waiting to be found. Many people’s understanding of “search engine optimization” has been built on a very appealing and popular misconception that we refer to as the “Field of Dreams” syndrome.

The Field of Dreams syndrome

The 1989 movie was about a novice farmer who becomes convinced by a mysterious voice that he is supposed to construct a baseball diamond in his corn field that is somehow the path to his personal enlightenment and success in life. The memorable mantra of the mysterious voice was, “If you build it, he will come.”

The real plot being played out today in business is remarkably similar with the mysterious voice being wishful thinking and misinformation. The appeal becomes overwhelming and rational thought is blurred . . . “If we just build a website optimized for search engines customers will come.” Part of the appeal of this fallacy is that it provides a clear simple solution to a pressing need that exists in a technical realm that many are intimidated by. The problem with this approach is that, just like the movie, it’s fiction.

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