As I continue to peruse the Internet for great blogs, I came across one today which in my opinion epitomizes a successful blogging strategy. Annie’s Homegrown Blog, a clean blog frequently updated with concise posts that focus on the the shared values that unite Annie’s Homegrown and its customer base.
One of my pet peeves is a blog or social media outlet that just pushes the company and its products. The quickest way to alienate a reader is to write about things that don’t interest them … things like how great your company is, how great your products are, your corporate picnic or your strategic initiative for the year. People are not interested in being exposed to more 20th century advertising tactics. What they are interested in are participating within a community that holds their same values. If your blog or social media outlet is not connecting emotionally with your customer base then it’s failing.
This doesn’t mean that your blog is just charity work. Going back to Annie’s Homegrown Blog, pay attention to the content and it’s easy to see how the writer(s) has masterfully leveraged connecting the product to the emotional sensitivities of their target audience. I would venture to say that in 8 of 10 cases, the typical Annie’s shopper relates to this content and most likely visits the site on a regular basis and buy their products.
Out of the thousands of ads we’re exposed to each day, what is it that makes only a few stand out? It’s emotional connection. Those ads that don’t have it, no matter how technically precise, are noise and filtered out by our brain.
Here’s great example from The Richards Group of how it’s done right.
As a follow-up to the great Google Chrome ad I posted a few days ago, here’s another great TV ad from Volkswagen. As mentioned about the Google Chrome Ad . . . there are two keys to branding that both these ads excel in: authenticity and emotion. If you don’t connect with your customers in these areas they really won’t get the true value you’re offering with your product.
The emotion of this ad is obvious, but notice too how authentic the laughter is. If the laughing in this commercial came across even with a suspicion of being staged the ad would lose a lot of its effectiveness. Another important key to this ads success is the very personal nature of the content . . . for a moment we feel like we’re sharing a intimate moment with someone we know.
This ad exemplifies the sales axiom . . . people buy from those they know and trust. In a matter of 30 seconds Volkswagen takes us from being a stranger to making us feel like we know and trust them. Every bit of your branding and marketing communication needs to be created with this same axiom in mind.